Collaboration reminds us we cannot grow as a company without recognising one another’s strengths. We enjoy collaborating as a team and finding new ways to make our processes easier and more efficient for our clients.
Our clients are also our greatest collaborators. They are the ones that give us the feedback to help us improve our platforms that make our jobs easier. We continue to work together with our clients to learn, grow and develop.
Integrity is the foundation of the relationships we build. Our employees build relationships and trust, and it is one of the fundamental values that clients seek for in the logistics and courier industry. Demonstrating integrity regularly means building honesty into our everyday routine.
Integrity is forever ongoing and this makes it a key company value for us. It helps us continue to build on our current client relationships and alternatively create new ones.
We take pride in providing a high value service for all our clients. We try to ensure that every job logged is carried out in the exact same professional manner. Customer satisfaction drives us to become one of the best companies in the industry.
We educate and train employees to the highest standard, this leads to quality drivers that are equipped to take on any situation and deliver value through performance, innovation and service quality.
Accountability is all about ownership and clarity. Ownership begins with accepting the responsibility of a project, shipment or even simple task, from initial enquiry to signed off delivery. (and everything that may fall in between).
ATC Despatch takes accountability very seriously. It is the way we can measure ourselves as a business. It helps align the other company values. We continue to develop ourselves every day and holding ourselves accountable for the level of service we provide helps us push to new heights and create a better service for our clients.